Incident in Progress

Do these 5 things now

1. Locate the Incident Command Center and contact the Incident Commander 
2. Print out the Victim Services Response Checklist
3. Determine if you have enough victim service resources
4. If you have not heard from them, contact the FBI Victim Specialists (907) 276-4441 ext. 3
5. Contact your state partners who can deploy assistance.  

Contacts

You will get many calls from people offering support. Prepare yourself and your team with information on who is coming and how the different resources can help. 

Take a moment to remind your team the need to protect victim's confidential information, especially with social and local media.

• Contact List Template

"Go" Bags

Think about what you may need to stay in communication, organized, warm, dry, fed, and hydrated. The list may can get lengthy, especially in Alaska.

• NMVVRC Agency Go Kit Suggestions
• NMVVRC Personal Go Kit Suggestions

Tools

Victim Information Form

Begin tracking individual victim's needs and information. Be sure to note ways to follow-up with the individual and any specific immediate needs indicated.
Victim Info Form

Information & Notification Center

Identify a location that provides the appropriate level of safety and support for families in the immediate aftermath of the event. This Center will stay in place until information about all victims has been publicized.

FEMA ISC Resource Center

Communication Protocol

Sharing information can be difficult, but must be timely. Check out this Communication Protocol to help get your communication process started.

Victim Communication and Media Relations Tip Sheet

Urgent Call Center

Directing calls away from emergency dispatch is important. Determine which partner can handle call volume and notify the public of where to call. Connecting with Alaska 2-1-1 may ease the congestion of 911 calls.

Activate Volunteers

Volunteers play an important role in a MVI response. These volunteers who are vetted and trained a head of time. Identify a person who will supervise the volunteers, assign various responsibilities, and be available for questions and general assistance (point person).

OVC Volunteer Guidance

Donation Management

The management of private donations can be very complicated. Often a non-profit agency is designated to accepts these donations. Fees, eligibility, uses and long-term support are all issues to navigate. The Federal Emergency Management Agency (FEMA) offers guidance for donations.

Federal Emergency Management Agency (FEMA) Donations Guidelines