1. Locate the Incident Command Center and contact the Incident Commander;
2. Print out the Victim Services Response Checklist. See the link below.
3. Determine if you have enough victim service resources;
4. If you have not heard from them, contact the FBI Victim Specialists (907) 276-4441 ext. 3
5. Contact your state partners who can deploy assistance.
Think about what you may need to stay in communication, organized, warm, dry, fed, and hydrated. The list may can get lengthy, especially in Alaska.
Below is a list gathered by those who have responded many times. Depending on the season, location, and if you will be mostly indoors or outside pause a minutes and gather the supplies you may need.
NMVVRC Agency Go Kit Suggestions:
NMVVRC Personal Go Kit Suggestions:
You will get many calls from people offering support. Prepare yourself and your team with information on who is coming and how the different resources can help.
Take a moment to remind your team the need to protect victim's confidential information, especially with social and local media.
Begin tracking individual victim's needs and information. Be sure to note ways to follow-up with the individual and any specific immediate needs indicated.
Identify a location that provides the appropriate level of safety and support for families in the immediate aftermath of the event. This Center will stay in place until information about all victims has been publicized.
Sharing information can be difficult, but must be timely. Check out this Communication Protocol to help get your communication process started.
Directing calls away from emergency dispatch is important. Determine which partner can handle call volume and notify the public of where to call. Connecting with Alaska 2-1-1 may easy the congestion of 911 calls. Click the link below for Alaska 211 support.
Volunteers play an important role in a MVI response. These volunteers who are vetted and trained a head of time. Identify a person who will supervise the volunteers, assign various responsibilities, and be available for questions and general assistance (point person).
The management of private donations can be very complicated. Often a non-profit agency is designated to accepts these donations. Fees, eligibility, uses and long-term support are all issues to navigate. The Federal Emergency Management Agency (FEMA) offers guidance for donations.